Cancellations happen. You may need to cancel, we may need to cancel.
If you cancel at least 72 hours from the scheduled time of setup, you will recieve a full refund. If you cancel at least 24 hours from the scheduled time of setup, we cannot refund the deposit, but you can reschedule for another date. If you cancel within 24 hours, we will not refund your deposit. If you cancel within 2 hours of setup, you will be charged the entire cost of the rental.
There are occassions where we will have to cancel due to weather. We will base our determination on weather.com forecast in the morning of the scheduled date. Bounce houses cannot be setup in winds of 20 mph or more. If the forecast calls for 20 mph winds, we will have to cancel for the safety of the kids. We will refund your deposit in full within 3 business days. If the forecast calls for 50% chance of storms , we will have to cancel and will refund your deposit. If chance of rain is less than 50% or is showing spotty showers, we will NOT cancel.